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Client task template
A visitor needs the right managed IT service.
AI MSP Practice Routing Agent
An existing-client or prospect route based on their actual request.
For managed service providers
AI agents for managed service providers
Create an AI agent to help a prospect check service fit and route an existing client to the right service. Give it your knowledge and let clients use it on its own web page.
Overview
Agentplace lets managed service providers create a customer-facing AI agent to help a prospect check service fit and route an existing client to the right service. You provide the service knowledge and rules. The client opens the agent’s own URL, explains the situation by text or voice, and works with a result that updates on the page as they clarify their request. The examples below cover specific parts of that journey. Open a template to inspect its result and requirements before choosing what to offer.
Start free with your business idea. Our AI builder can help you explore it, answer questions, and create your agent. No technical specification needed. Sign in to continue.
The experience you can offer
Help a prospect check service fit and route an existing client to the right service.
The agent asks for the relevant details, applies your knowledge, and presents the result on its page. A changed answer updates the work in that same session. You choose whether clients pay for the digital service or continue to a booking, your team, or a connected system.
Your knowledge makes it yours
Service catalogs, supported environments, approved security evidence, implementation requirements, and customer access rules.
Create my AI agentFind your use case
Explore the tasks you can offer.
Each link opens the full example with its client result, required knowledge, and setup. Starting points show a reusable task and need to be adapted to your business.
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Client task template
A prospect needs to check IT stack compatibility.
AI MSP Technology Stack Fit Agent
A service-fit explanation grounded in the provider's supported technology and scope.
How to choose
Distinguish a scoping or evidence session from access to live systems. Connect only the customer records and actions required by the selected service. An internal monitoring loop is a different product.
Start with one result you can explain and test. Ask the builder to help define that result before adding more tasks or connections.
How it works
From your process to a client-facing AI agent.
Choose the task
Choose an example or describe the work your clients should be able to complete. Keep its scope tied to a service you can explain and test.
Add your knowledge and tools
Give the agent your questions, rules, examples, and approved materials. Connect the records or workflow needed to complete that particular task.
Test and share the link
Try a complete client session, including a changed answer and missing information. Publish the agent and share its URL when the result and configured actions work as intended.
Common questions
What can an AI agent do for managed service providers?
It can help a prospect check service fit and route an existing client to the right service. Your business supplies service catalogs, supported environments, approved security evidence, implementation requirements, and customer access rules. The agent uses that context during a client session and shows the resulting information and permitted next action on its own page.
Which materials should we prepare first?
Prepare service catalogs, supported environments, approved security evidence, implementation requirements, and customer access rules. Use one completed example from your service and one example with missing information. For this audience, test whether the agent can help a prospect check service fit and route an existing client to the right service without filling gaps with assumptions.
How should we choose the first task?
Distinguish a scoping or evidence session from access to live systems. Connect only the customer records and actions required by the selected service. An internal monitoring loop is a different product.
Does every example work for our business without changes?
No. A template shows a particular client task. Examples marked as starting points need your service questions, records, and actions configured before use. The linked page explains the example in full.
Can clients start on the web and continue with our team?
Yes. The AI agent has its own web page where clients can use text or voice. Configure the next step your service needs, such as a paid session, an appointment, or a handoff with the agreed information. Phone, messaging, and other systems are optional connections.
By Vlad Yanch
Updated
Create my AI agent