For retail chains
Create an AI agent to help a shopper choose a product and understand order options at the relevant location. Give it your knowledge and let clients use it on its own web page.
Agentplace lets retail chains create a customer-facing AI agent to help a shopper choose a product and understand order options at the relevant location. You provide the service knowledge and rules. The client opens the agent’s own URL, explains the situation by text or voice, and works with a result that updates on the page as they clarify their request. The examples below cover specific parts of that journey. Open a template to inspect its result and requirements before choosing what to offer.
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Help a shopper choose a product and understand order options at the relevant location.
The agent asks for the relevant details, applies your knowledge, and presents the result on its page. A changed answer updates the work in that same session. You choose whether clients pay for the digital service or continue to a booking, your team, or a connected system.
Catalog information, dimensions and compatibility rules, store policies, order records, and available purchase actions.
Create my AI agentFind your use case
Each link opens the full example with its client result, required knowledge, and setup. Starting points show a reusable task and need to be adapted to your business.
01
Starting point to adapt
A shopper needs to check whether a product fits.
An answer grounded in documented dimensions, specifications, or compatibility information.
Configure the example for your retail chains service using your own questions, source records, and permitted actions.
02
Starting point to adapt
A buyer needs to understand an order's progress.
An order-specific status and the next action supported by the connected records.
Configure the example for your retail chains service using your own questions, source records, and permitted actions.
Choose product guidance when the customer needs to decide. Use order or return resolution when they have already purchased. Specialized products need your own evidence and fit criteria.
Start with one result you can explain and test. Ask the builder to help define that result before adding more tasks or connections.
How it works
Choose an example or describe the work your clients should be able to complete. Keep its scope tied to a service you can explain and test.
Give the agent your questions, rules, examples, and approved materials. Connect the records or workflow needed to complete that particular task.
Try a complete client session, including a changed answer and missing information. Publish the agent and share its URL when the result and configured actions work as intended.
It can help a shopper choose a product and understand order options at the relevant location. Your business supplies catalog information, dimensions and compatibility rules, store policies, order records, and available purchase actions. The agent uses that context during a client session and shows the resulting information and permitted next action on its own page.
Prepare catalog information, dimensions and compatibility rules, store policies, order records, and available purchase actions. Use one completed example from your service and one example with missing information. For this audience, test whether the agent can help a shopper choose a product and understand order options at the relevant location without filling gaps with assumptions.
Choose product guidance when the customer needs to decide. Use order or return resolution when they have already purchased. Specialized products need your own evidence and fit criteria.
No. A template shows a particular client task. Examples marked as starting points need your service questions, records, and actions configured before use. The linked page explains the example in full.
Yes. The AI agent has its own web page where clients can use text or voice. Configure the next step your service needs, such as a paid session, an appointment, or a handoff with the agreed information. Phone, messaging, and other systems are optional connections.
By Vlad Yanch
Updated
Create my AI agent