Software & SaaS · Pre-Sales & Solutions Engineering

AI Agent for Accessibility and VPAT Requests

Supplies your current conformance report and routes questions about specific criteria to whoever owns accessibility, instead of guessing.

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How it works
1 Step
Send the current report
2 Step
State its scope and date
3 Step
Route the specifics
One controlled version, never a copy somebody had locally from two releases ago.

Overview

The requirement that disqualifies you after the technical win.

An AI agent for accessibility and VPAT requests handles a document that decides deals in public sector, education and large enterprise procurement, and that most vendors treat as an afterthought. A buyer's accessibility requirement is usually a hard gate rather than a preference: a university or a government department cannot procure software that fails it, regardless of how well the evaluation went. The agent supplies your current conformance report, states plainly which standard and version it covers and when it was produced, and — the important part — routes questions about specific success criteria to whoever owns accessibility. Guessing at a criterion is the failure mode here, because a wrong answer about conformance is a representation that a procurement office will rely on and later hold you to.


Capabilities

What the Accessibility Agent does

Supplies the current report, never interprets a criterion.

01

Supplies the current conformance report on request

02

States which standard and version the report covers

03

States when the report was produced and by whom

04

Explains what an interim or partial conformance claim means

05

Routes questions about specific criteria to the accessibility owner

06

Never asserts conformance the report does not support

Why you should use the Accessibility Agent

Accessibility requirements do not usually produce an argument. They produce a procurement office quietly removing a vendor from consideration, often without telling them why, because the conformance report was missing, out of date, or claimed something the buyer's own testing contradicted. That last case is the one worth avoiding hardest: a vendor who overstates conformance in a document does more damage than one who reports honest partial support with a remediation roadmap, because the overstatement becomes a credibility problem across the whole review. Handling these requests properly means always sending the current report, always stating its scope and date, and never letting an enthusiastic answer about a specific criterion get ahead of what has actually been tested. The second-order benefit is visibility: knowing how often this is asked for, by which kinds of buyer, is usually what finally justifies commissioning an updated report.

Before
The conformance report is out of date or hard to find
A criterion question gets an optimistic answer from sales
Claimed conformance is contradicted by the buyer's own testing
A procurement office removes you without explaining why
Nobody knows how often accessibility is actually asked about
After
The current report goes out immediately, with its scope and date
Criterion questions reach the person who owns accessibility
Partial conformance is stated honestly with remediation context
Claims match what has actually been tested
Demand for the report is measured and can justify updating it
Process

How it works

Send the current report, state its scope, route the specifics.

Step 01

Send the current report

One controlled version, never a copy somebody had locally from two releases ago.

Step 02

State its scope and date

Which standard, which version, which parts of the product, produced when and by whom.

Step 03

Route the specifics

Any question about an individual success criterion goes to the accessibility owner rather than being answered by inference.


Example

Example workflow

A criterion question that would have been answered wrongly.

Scenario: a vendor had been dropped from a university procurement the previous year without ever being told the reason, and found out months later it was an unanswered accessibility question. A new request arrives from a public sector buyer asking for the conformance report and, separately, whether the product's data grid supports keyboard-only navigation for sorting and filtering. The agent sends the current report with its standard, version, scope and production date attached. It does not answer the grid question, even though the report contains a general statement that sounds close — a general statement is not a test result for a specific interaction. It routes the question to the accessibility owner, who confirms that sorting is keyboard accessible, filtering is partially so, and remediation is scheduled. That honest, specific answer with a date is accepted. The optimistic answer the agent did not give would have been contradicted the first time the buyer's own testers touched the filter.

Security Review & Vendor Assessment Google DriveAirtableGmailSlack AI Agent flow

Audience

Who can benefit

Anybody selling to public sector, education or large enterprise.

✍️ Accessibility and product compliance owners

Criterion questions must reach you, not be inferred.

💼 Heads of solutions engineering

Your team is asked about criteria they have not tested.

🧠 Pre-sales leads

This requirement disqualifies without telling you why.

Bid and proposal managers

A missing report loses a tender at the gate.

🎯 Product leaders

Request volume is what justifies commissioning an update.

📋 Founders selling to universities and government

This is a hard gate, not a preference.

Integrations

Where the report lives and who answers the specifics.

Google Drive

Holds the current conformance report as one controlled version.

Airtable

Records the report's standard, version, scope, date and who requested it.

Gmail

Supplies the report with its scope and date stated.

Slack

Routes individual criterion questions to the accessibility owner.

HubSpot

Records which accounts have an accessibility requirement.

Google Sheets

Reports how often the report is requested and by which buyer type.

Applications

Best use cases

The accessibility requests that decide procurement.

A request for the current conformance report
A question about a specific success criterion
A question about which parts of the product the report covers
A buyer asking when the report was last produced
A partial conformance claim needing remediation context
A tender with accessibility as a mandatory requirement


FAQ

FAQ

Questions about handling accessibility requirements.

An AI agent for accessibility and VPAT requests supplies your current conformance report, states which standard and version it covers and when it was produced, and routes questions about individual success criteria to whoever owns accessibility rather than answering by inference.

Because a general conformance statement is not a test result for a specific interaction. The gap between them is exactly where an overstatement happens, and the buyer's own testers will find it.

Far less than an overstatement. Honest partial support with a remediation date is normal and generally accepted; a claim contradicted by the buyer's testing damages credibility across the entire review.

Send it with its date stated rather than hiding it, and treat the request as evidence. Request volume is usually what finally justifies the cost of commissioning an update.

In public sector and education it is frequently a hard procurement gate. What makes it dangerous is that it disqualifies quietly — most vendors never learn that this was the reason.

Whoever owns accessibility in product, not sales. The claims are testable statements about the product, and they need somebody who can verify them.

Assert conformance the report does not support, including in a softened form. "I believe that's supported" in an email becomes a procurement record just as surely as a formal claim.


AI Agent for Accessibility and VPAT Requests

Supplies your current conformance report and routes questions about specific criteria to whoever owns accessibility, instead of guessing.

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Edit it — the agent is built from this briefBuild this agent

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