Converse with Razorpay analytics—in Telegram—through an AI Agent that fetches, summarizes, and explains data instantly.
The AI agent connects Razorpay data to Telegram, retrieves payments, orders, and refunds, and compiles clear summaries. It uses Gemini-powered AI to interpret queries and fetch the latest data from Razorpay. Results are delivered back in the same Telegram chat for fast, conversational analytics.
Direct, in-chat data retrieval and reporting.
Connects Razorpay API to access live data from the merchant account.
Retrieves payments, orders, and refunds on user request.
Applies pagination and filters to present the most relevant results.
Generates concise summaries and insights using AI.
Sends formatted responses directly in Telegram chat.
Logs activity and errors for auditing and reliability.
This AI agent centralizes Razorpay data access inside Telegram, turning raw data into readable insights. It reduces back-and-forth between dashboards and chats, enabling faster decisions.
A simple 3-step flow from chat to data-driven response.
A user sends a message to the Telegram bot and it is handed to the AI agent for intent understanding.
The AI model classifies the request as payments, orders, refunds, or general chat and routes accordingly.
The AI agent fetches the required Razorpay data, formats the result, and replies in Telegram with a concise summary.
A realistic chat scenario and outcome.
Scenario: A merchant types, “Show yesterday's payments and refunds.” The AI Agent reads the request, fetches yesterday’s payments and refunds from Razorpay, computes totals, and returns a readable summary in the Telegram chat within seconds.
Roles that rely on Razorpay data in day-to-day operations.
Need real-time Razorpay metrics without navigating dashboards.
Require quick refunds totals and status breakdowns.
Want daily order summaries directly in chat.
Respond with data-backed numbers to inquiries.
Monitor payment trends and anomalies via chat.
Centralize access to Razorpay data through a single interface.
Key tools that power the AI agent’s data flow.
Provides live data for payments, orders, and refunds.
Receives user messages and delivers responses within chat.
Powering intent classification and natural-language summaries.
Concrete scenarios where the AI agent adds value.
Common concerns and practical details.
No. The AI Agent uses securely stored API credentials that you configure. Access is restricted to the merchant account you authorize, and all data requests are scoped to those permissions. You control which metrics and timeframes are allowed, and you can revoke access at any time. Data is transmitted over secure channels and logged for auditing.
It accesses payments, refunds, and orders data associated with the configured Razorpay account. The agent only retrieves data needed to fulfill the user’s query and does not expose sensitive information beyond what’s requested. You can specify the data scope (date ranges, statuses, etc.) to minimize exposure. All data access is recorded in the audit logs for traceability.
The AI Agent fetches live data when a query is issued, providing up-to-date results based on Razorpay’s API. There may be slight latency depending on API response times and message processing, but the flow is designed to keep results current. For high-frequency checks, queries can be repeated on demand. The agent will indicate the data window used (e.g., yesterday, last 24 hours).
The agent supports pagination and filters to manage large results. It can summarize across multiple pages and present key totals and averages. If the dataset is very large, it will present the most relevant subset first and offer to extend the range in a follow-up. This prevents overwhelming the chat with raw numbers and focuses on actionable summaries.
Yes. The AI Agent supports concurrent requests from different Telegram users or chats. Each session is isolated and uses the appropriate Razorpay credentials configured for the organization. Rate limits are respected according to Razorpay’s API policies, and responses are queued when necessary. You’ll receive individual replies in the correct chat thread.
All data access is governed by your configured credentials and permissions. The AI Agent does not retain sensitive credentials beyond the session, and data is stored only as needed for audit or troubleshooting. Access logs and error reports are available for review. You can revoke credentials at any time to terminate data access.
Yes. You can tailor the output style, include or exclude specific data fields, and adjust the level of detail in summaries. The AI Agent supports consistent formatting in Telegram for readability and quick scanning. If you need different formats for different teams, separate configurations can be applied without changing core functionality.
Converse with Razorpay analytics—in Telegram—through an AI Agent that fetches, summarizes, and explains data instantly.
