Asks the acrylate allergy and skin history questions before the appointment, and escalates anything medical to a person rather than advising.
An AI agent for nail allergy screening is a 24/7 digital assistant that asks each client about previous reactions, skin conditions and patch test status before an enhancement appointment, records the answers against the booking, and escalates anything medical to a person. Acrylate allergies have become a real and rising problem in nail services, and the consequences are serious enough that the screening questions matter more than any convenience the agent provides. Asked in advance, in writing, most clients give useful answers — a previous reaction, an itchy lifted nail, a history of eczema around the nail fold. What the agent must never do is interpret those answers. It collects, records, flags and hands over; every judgment about whether a client can safely be treated belongs to a trained technician, and where there is any doubt, to a doctor.
Collects the history, records it, flags the risk, and stops there.
Asks about previous reactions to gel, acrylic or nail products before the appointment
Records skin conditions around the nail and any history of contact dermatitis
Confirms whether a patch test has been done inside your required window
Books the patch test ahead of the appointment where your policy requires one
Flags any disclosed reaction for a technician to review before the client arrives
Escalates every medical question to a person without attempting an answer
Screening in a nail salon fails for ordinary operational reasons: the question gets asked at the desk while three people are waiting, or not at all, and the answer is remembered rather than recorded. Moving it into a written thread before the appointment produces better answers and, crucially, a record. But the value of automating the collection is only safe if the interpretation stays human. A client who reports itching and lifting after her last set needs a technician's judgment and possibly a GP's — an agent that reassured her would be doing real harm, so it is built not to.
A three-step flow that runs before the client is ever in the chair.
After an enhancement booking is made, the agent opens a thread and asks your screening questions — previous reactions, skin conditions, patch test date.
Answers are written to the client record and attached to the appointment, and anything disclosed as a reaction is flagged for technician review before the day.
Questions about symptoms, treatment or whether something is safe are handed to a named person immediately, with no attempt at an answer.
A realistic first acrylic booking with no patch test on record.
Scenario: a salon requiring patch tests for all first-time enhancement clients was relying on the desk to ask. A new client books a full acrylic set for the following Saturday. The agent's screening thread asks about previous reactions; she mentions that her last gel set left the skin around two nails red and itchy for a week. The agent does not interpret this. It records the disclosure, flags the appointment, and tells her a technician will be in touch before the appointment. The salon's senior technician calls, declines to proceed without her seeing a GP first, and the appointment is postponed. The alternative — the same set applied without anyone knowing — is the outcome the screening exists to prevent.
Salons where a reaction is a health matter before it is a review.
Screening that is written down is the difference between a policy and an intention.
You know about a previous reaction before the client is in the chair with the product open.
There is a dated record of what was asked and answered for every enhancement client.
Acrylate sensitisation is a real and growing risk in exactly these services.
They are asked properly rather than being handed a clipboard while the technician waits.
The screening record exists rather than depending on somebody's memory.
Attaches the screening answers to the booking the technician opens.
Runs the screening conversation before the appointment.
An alternative channel where clients can also send a photo of a previous reaction for the technician to look at.
Attaches the completed screening to the client record and the specific appointment.
Stores any photos the client sends against the client file.
Tracks screening completion and flagged cases so nothing is treated un-screened.
The enhancement services where a reaction has to be ruled out first.
Questions about screening clients without making the booking feel clinical.
An AI agent for nail allergy screening is a 24/7 digital assistant that asks each client about previous reactions, skin conditions and patch test status before an enhancement appointment, records the answers against the booking, and escalates anything medical to a person. It collects and records; it does not assess.
No, absolutely not. Any question about symptoms, reactions or whether something is safe is escalated to a named person immediately, and clients reporting a reaction are told to speak to a technician and, where appropriate, a doctor. An agent giving reassurance about a suspected acrylate allergy could cause real harm, so it is built to refuse.
No. It records what was disclosed and flags the appointment for review. Whether to proceed, patch test again, or decline the booking is a trained technician's judgment, and in some cases a medical one.
At minimum: previous reactions to gel, acrylic or any nail product; skin conditions affecting the hands or nail folds; known allergies including to adhesives or acrylates; recent nail damage or infection; pregnancy where your policy asks; and the date of the last patch test. The previous-reaction question is the one that matters most and the one most often skipped.
No. It confirms whether one has been done and when, books one where your policy requires it, and refuses to treat the booking as ready without it. The test itself is a physical procedure done in the salon.
It follows up within the window you set and then flags the appointment as un-screened, so the desk knows to complete it at check-in. It does not cancel appointments on its own, and it does not treat silence as a negative answer.
On the client record in your existing salon software, attached to the appointment, so the technician sees them where she already looks. They are a dated record, which matters if a question ever arises later.
Asks the acrylate allergy and skin history questions before the appointment, and escalates anything medical to a person rather than advising.