Collects the age, skin type and medication declarations your regulations require, and hands every one of them to a person.
An AI agent for sunbed eligibility screening is a 24/7 digital assistant that collects the age, skin type and medication declarations your regulations require before a session, records them, and escalates every eligibility decision to trained staff. Sunbed use is regulated in most jurisdictions — age restrictions, skin type assessment, restrictions relating to certain medications and conditions, and in many places specific staffing and record-keeping obligations. Getting this wrong is not a customer service failure, it is a legal one, and it is exactly why the agent's role here is deliberately narrow. It collects declarations and records them. Whether a particular person may use a sunbed, at what exposure, is a judgment that belongs to trained staff operating under your local rules, and no configuration should let software make it.
Collects and records declarations. Every decision goes to a person.
Collects the declarations your local regulations require before a first session
Records age confirmation as your rules require, including identity checks you specify
Captures skin type self-declaration and medication or condition disclosures
Writes the declarations to the client record, dated
Escalates every eligibility decision and every disclosure to trained staff
Flags clients whose declarations are incomplete before they arrive
Sunbed compliance fails operationally rather than deliberately: declarations get taken at the counter, in a hurry, and the records are inconsistent. Collecting them in writing before arrival produces better completion and a dated record, which is what an inspection actually looks for. The reason the decision stays with staff is not caution for its own sake — in most jurisdictions the assessment and the supervision are specifically required to be carried out by a person, and an automated eligibility decision would put the studio outside its own regulatory position.
A three-step flow that completes the declarations before any session.
For new clients and at the intervals your rules require, the agent sends your declaration form and collects the answers.
Answers are written to the client record, dated, and anything incomplete is flagged before the appointment.
Skin type, medication and condition disclosures go to trained staff, who make every eligibility and exposure decision.
A realistic screening where a medication changes the answer.
Scenario: a studio's declarations were taken at the counter and its records were patchy. A new client books online and receives the declaration form before her appointment. She completes it and discloses a medication. The agent does not assess this, does not confirm her session and does not advise her — it records the declaration and escalates to trained staff, who review it before she arrives and speak to her at the counter. Her session is not confirmed until a person has made that decision. The record of the declaration, its date and the staff decision all exist afterwards.
Studios where the regulations are met by whoever is on the desk.
Sunbed compliance is a legal obligation and it currently depends on a counter conversation.
Declarations arrive completed and reviewed rather than taken in a queue.
Records are dated and retrievable rather than reconstructed for an inspection.
This is precisely where the compliance risk concentrates and where an agent must not decide anything.
Declaration practice becomes consistent across sites rather than varying by counter.
The record exists in the form the rules expect.
Collects the declarations your regulations require and files them.
Delivers the declaration form and the follow-ups.
Stores the declarations against the client record and the booking.
Carries the longer declaration document where that suits your format.
Stores any identity documentation your rules require, under your own retention policy.
Tracks declaration completion so no session proceeds undeclared.
The sessions that cannot lawfully proceed without a completed screening.
Questions about screening consistently rather than when busy.
An AI agent for sunbed eligibility screening is a 24/7 digital assistant that collects the age, skin type and medication declarations your regulations require before a session, records them, and escalates every eligibility decision to trained staff. It collects and records; it decides nothing.
No, and no configuration should allow it. In most jurisdictions the assessment and supervision are required to be carried out by a person, so an automated eligibility decision would put the studio outside its regulatory position as well as being unsafe.
It collects the declaration and any documentation your rules specify, and escalates for verification. Where your local rules require a physical identity check by staff, that check still happens at the counter — the agent gathers the paperwork rather than replacing the check.
They vary by jurisdiction and they change, so set the agent up from your own regulatory position and your local authority's requirements rather than from any general description. This page describes a mechanism for collecting declarations, not the content of any particular regulation.
No. It collects the client's self-declaration using your form and passes it to staff. Skin type assessment determines exposure and it is exactly the judgment the regulations expect a trained person to make.
Every one is escalated. Certain medications increase photosensitivity and the interaction is a matter for trained staff, and sometimes for the client's doctor — the agent does not evaluate any of it.
According to your own retention policy, which should be set from your regulatory requirements. Where records are stored and who can access them are questions worth settling before configuring automated collection rather than after.
Collects the age, skin type and medication declarations your regulations require, and hands every one of them to a person.