Explains passes, memberships, expiry and freezes in plain numbers, and works out which one is actually cheaper for how often somebody comes.
An AI agent for yoga pricing questions answers the pass-versus-membership conversation at the moment it comes up, using your real prices and rules. Most studios end up with a price list that made sense as it grew: drop-ins, a five-class pass, a ten-class pass with a longer expiry, an unlimited monthly, an annual paid up front, a student rate, and a freeze policy with conditions. Every one of those existed for a reason. Together they produce a page most people read twice and then close. The question underneath is nearly always the same — if I come twice a week, what should I buy — and answering it requires arithmetic the studio can do instantly and the student cannot.
Turns a price list into a recommendation for one specific person.
Asks how often somebody expects to come and works out which option costs least at that frequency
Explains expiry dates plainly, including what happens to unused classes
Covers the freeze, cancellation and minimum-term rules without burying them
Says whether a pass can be shared between two people, which is asked constantly
Checks an existing student's remaining credits and expiry before recommending anything
Sells the option once the student has chosen, or hands over if they want to talk it through
Pricing questions are the most repetitive conversation in a studio and the one where a vague answer costs the most. They also tend to arrive at the worst moment — at the desk while six people are checking in for a class that starts in four minutes. What the student needs is not the price list read aloud; it is somebody to say that at twice a week the ten-class pass works out cheaper than unlimited until they hit nine visits a month, and that the pass expires in twelve weeks. That answer takes fifteen seconds and closes the sale. Nobody has fifteen seconds at 6:26pm.
A simple three-step flow from question to the right product.
The agent asks how often the person expects to come and whether they are tied to particular days, because that decides everything that follows.
It compares the real options at that frequency, names the cheapest, and states the expiry and any commitment attached to it.
It completes the purchase where you allow that, or passes the conversation to you when the student wants to discuss terms with a person.
A realistic question from a student finishing an intro pass.
Scenario: a studio with seven price points was losing sales at the desk because nobody had fifteen seconds during check-in to compare them. A student two days from the end of her intro pass asks what she should do next. The agent checks her record — seven visits in twenty-eight days, mostly Tuesday and Saturday — and tells her that at roughly two classes a week the ten-class pass costs less per class than unlimited, that it expires twelve weeks from purchase which comfortably covers ten visits at her pace, and that unlimited only wins above nine classes a month. She asks what happens if she goes away for three weeks in August. The agent explains that passes are not frozen but the twelve-week expiry absorbs a three-week gap, whereas an unlimited membership can be frozen once a year with a week's notice. She buys the ten-class pass in the conversation.
Anyone who currently answers the same pricing question every day.
The pricing conversation lands on you between classes, when you have the least time for it.
Removes the pressure to explain expiry and freeze rules correctly during a check-in rush.
The more options exist, the more the choice needs someone to do the comparison out loud.
The end of a trial is exactly when the pricing question decides whether somebody stays.
Shows which questions come up most, which is usually a sign of where the price list is confusing.
Nobody has to guess at a policy they were never trained on.
Reads real prices and real balances rather than a copy of the price list.
Supplies current products, prices, expiry rules and a student's remaining credits.
Completes the purchase of a pass or membership inside the conversation.
Answers the pricing question on the page where the price list is being read.
Handles the same question from existing students who text the studio number.
An alternative system of record for products, credits and freeze rules.
Logs which pricing questions come up most, which is where the price list is confusing.
The pricing moments that decide whether somebody buys.
Questions about letting an agent talk about money.
An AI agent for yoga pricing questions answers the pass-versus-membership conversation at the moment it comes up, using your real prices and rules. It asks how often somebody plans to attend and works out which option actually costs least at that frequency.
That is your decision to configure, but recommending the genuinely cheaper option is usually the better business call. Students who are talked into unlimited and use it four times a month cancel within two months and remember why. The pass they grow out of is a better path to a membership than the membership they resent.
It can state the rates and the eligibility rules you have set — student, senior, local NHS or key worker schemes. What it should not do is grant an exception outside those rules; requests for a discount that does not exist go to you rather than being negotiated by an agent.
Yes, when it can identify the student from the number or account they are messaging from. That matters because the right recommendation for somebody with four unused credits expiring in ten days is different from the right recommendation for a new arrival.
It states the conditions rather than summarizing them away — how long, how much notice, how often per year, whether it applies to passes as well as memberships. Freezes are the single most common source of disputes at a studio desk, and the fix is being explicit before somebody buys.
Where you enable it, yes. Some studios prefer it to stop at the recommendation and let the purchase happen at the desk, particularly for annual memberships paid up front, where a human conversation adds real reassurance.
It reads products and prices from your booking system rather than a copy you have to remember to edit. This is the main reason not to build this on a static list — a price list pasted into a chatbot goes stale on the first day of the next price change.
Explains passes, memberships, expiry and freezes in plain numbers, and works out which one is actually cheaper for how often somebody comes.