One journey from request to result
Clients describe what they need, explore a result, and ask for changes in the same experience. Your agent carries the details into the tools you connect, reducing repeated forms and manual handoffs.
AI agent comparison
Agentplace vs
Relay
Overview
With Agentplace, create an AI agent that works like a smart website for your customers. It guides their task through conversation and an adaptive page. Relay announced closure of free accounts on August 15, 2026 and paid accounts on September 14, 2026. This guide helps you assess saved workflows and choose which customer experiences to rebuild.
By Vlad Yanch · Agentplace
Updated
Agentplace customer experience benefits
A personal experience
for every customer.
Your AI agent connects conversation, visual results, and actions throughout the customer’s task. Give it your business knowledge and rules so customers can explore, choose, buy, and get things done directly with it.
A personal experience on the whole page
Your agent adapts the questions, content, recommendations, and interface to each client. A new preference can change the plan, estimate, or options on the page as the conversation develops.
Text, voice, and UI working together
Clients can type, speak, and interact with the result on screen. These are different ways to work with the same agent. Connect phone and messaging channels to serve clients in more places.
Speak your client’s language
Your agent can respond in the client’s language and adapt its explanations and page content. It works through unclear requests and typos, helping more people use your service in their own words.
Pick up where each client left off
Keep preferences, decisions, and results in the client session so returning clients can continue their work. Configure reminders and follow-ups through connected channels to keep the next step moving.
Deliver your service around the clock
Let clients receive a plan, preliminary quote, lesson, or document even outside office hours. Charge for the work your agent delivers, or connect booking and team handoffs to your existing service.
The model at the center of the application
How an Agentplace
AI agent works.
The AI model directs the whole customer experience. It understands requests, decides what content and UI components to show, and uses connected tools to act. Your business knowledge, rules, and the customer’s current task guide those decisions.
Customer input Text, voice,
Text, voice,
and page interactions.
Customers type, speak, or make a choice on the page. Phone and messaging can also reach the agent through channels you connect.
Your Agentplace AI agentOne model coordinates
the next step.
It combines the request with saved context and your rules, then chooses what to ask, show, or do.
Business knowledgeSession memoryYour rules and tools
Coordinated output Dynamic UI,
Dynamic UI,
replies, and actions.
The agent updates the page, responds through the active channel, and uses your connected tools for tasks such as booking, payments, or CRM updates.
Personalization reaches the whole page.
A changed request can change the questions, recommendations, language, and visual result together. The agent selects the UI around what this customer needs now.
Text, voice, and UI share context.
Customers can switch input modes within the same web session without starting over. Other connected channels can continue the task when linked to that customer’s session.
The agent can keep work moving.
It saves progress, waits for connected tools, and resumes when an update arrives. A person joins when input, approval, or an exception requires their attention.
Why this changes the customer experience
A fixed website with a separate chatbot does not automatically coordinate its page, conversation, and business actions. That requires a shared decision layer and context. In Agentplace, the AI agent connects them from the start, so a customer’s request can change the experience itself.
Feature comparison
Agentplace vs Relay
features and customer experience.
Compare the client journey, the result, and the work needed to connect them.
| What matters |  AI agent for your clients | RelayTransition from a closing automation service |
|---|---|---|
| What your client receives | An AI agent that delivers your service directly. Clients can receive and refine a trip plan, preliminary quote, lesson, document, or another personal result during their visit. | Depends on the setup Use exported workflows and run history to identify outputs people relied on. Rebuild the required outcome in the next system and check it against representative saved runs. [2] |
| The page is the response | Personalization covers the whole experience. The agent chooses and updates the questions, content, recommendations, and UI as the client changes their request. | Configure or build Relay offered workflow screenshots as a visual record. Those can help reconstruct the process. A new client service page should be designed around the result customers need. [2] |
| Text, voice, and visual interaction | Clients type, speak, or use the UI to direct the same agent. It responds in their language, asks useful questions, and turns unclear requests into a concrete next step. | Configure or build Exported build prompts describe how to reconstruct workflows elsewhere. Treat them as implementation guidance, then design any client conversation your new service requires. [2] |
| Your expertise and their context | Your knowledge and service rules guide each response. The client session retains preferences, decisions, and results so returning clients can continue the work. | Depends on the setup Saved run history and Table exports can preserve useful business context. Review what you actually retained and decide which material belongs in the new agent's instructions. [1][2] |
| Carry the work into your tools | Carry client details into connected payments, calendars, and CRM tools. Your team or other agents can continue with that context. Configure the channels and follow-ups your service needs. | Configure or build Relay's notice says stored credentials and tokens are deleted with accounts. Reconnect each required app in the replacement system and verify what actions it may perform. [1] |
| A service you can sell | Describe your business task, preview your agent, and publish its link. Offer the work it delivers as a paid digital service or include it in your existing offer. | Different focus Relay disabled new signups for its wind-down. Evaluate the next service on its future operating model and the work needed to rebuild. [1] |
Our assessment compares the documented product experience with the service you want to offer. A different focus does not mean a capability is impossible. Connected tools and custom development can change the setup.
How Agentplace differs from Relay
Rebuild the client journey around a useful result.
Your replacement for an old intake process can give clients more than a submitted request. An Agentplace agent can ask about the trip, produce a personal itinerary, and revise it with the traveler during the visit. Saved Relay records can help recover the planning questions and follow-up responsibilities. Rebuild required operational actions in suitable connected tools. The reason to choose Agentplace is the direct planning experience you now want to offer, rather than an assumed transfer of the former workflow.
See the agent experienceA customer task in Agentplace and Relay
Let travelers reshape their own itinerary.
A travel advisor wants families to explore a personal route using the agency’s recommendations before booking a consultation.
The initial request
Plan ten days in Portugal for two adults and two children. We like beaches and food.
Then the customer changes the request
Keep us in two hotels at most and leave afternoons free for the children.
The route changes around this family.
Your agent asks about dates, budget, and pace, then creates a first itinerary using your destination guides. It clarifies which stops matter most before reducing hotel moves. The family sees two bases, revised day trips, and free afternoons on the same page. They can ask by text or voice and get explanations in their language while the agent keeps the agreed preferences. Offer planning as a paid service or use connected tools to book an advisor call with the itinerary attached.
See the illustrative templateHow the service
would work.
The previous Relay workflow may have collected trip fields and sent them to an advisor. Use any saved exports to reconstruct those responsibilities. In the replacement, decide which follow-up actions remain necessary after the traveler has already shaped an itinerary with your agent, and test the reconnected tools.
This scenario describes an implementation choice, not a performance benchmark.
Recommended uses and business fit
When to choose
Agentplace or Relay.
When the agent delivers your client experience.
You want to replace a client inquiry process with an agent that helps customers plan or decide directly, then sends the agreed result into your chosen tools.
When Relay fits your business.
Relay is closed to new implementations. Use saved records to identify which operational jobs need another system and which client interactions should be redesigned.
Relay's closure notice covers workflows, Sequences, MCP servers, run history, and Tables. Its export guidance provides records and build prompts to help users reconstruct work elsewhere.
- Former Relay users redesigning a client-facing service
- Owners separating client expertise from operational automations
- Teams working from saved workflow records and exports
Pricing and setup requirements
Agentplace and Relay
costs to consider.
Account for client access, usage, connected tools, and the work needed to keep the experience useful.
Start free.
Grow with usage.
Create and publish your first AI agent on the free plan. Paid plans add capacity. Scope payment processing, phone access, and any external services separately for your offer.
View current Agentplace pricing ↗Plan for reconstruction and the tools that will operate the replacement. Saved export records can help estimate what needs rebuilding.
- Prioritize the workflows tied to active client commitments.
- Budget for rebuilding and testing each required connection.
- Price the new service around the result clients receive.
Frequently asked questions
Questions about
Agentplace vs Relay.
What is Agentplace?
Agentplace lets you create a customer-facing AI agent with its own page and URL. Clients talk to it by text or voice. Using your expertise and service rules, it delivers a personal result and updates the page as their request changes.
Can I start a new Relay account?
No new signups are available under Relay's closure announcement. Choose a destination for the work your business needs.
Does Agentplace replace every part of my former Relay workflow?
Use Agentplace for the customer-facing work, such as clarifying a trip and revising an itinerary. Rebuild data transfers and other operational jobs in the tools suited to them, then connect the needed actions. Saved Relay exports can guide that reconstruction. They are not a direct import into Agentplace.
What if I did not export my Relay data?
Relay says unexported content is deleted after the applicable shutdown deadline. Reconstruct the process using records you still hold in connected apps and your own files.
Can I charge clients for the service?
Yes. You can offer planning, guided assessment, lessons, or other work delivered by your AI agent as a paid digital service. Configure the payment tools and access rules for your offer. You can also include the agent in an existing service or connect an advisor call and team handoff.
Sources and comparison method
Official sources
for this comparison.
Published by Agentplace. Our service criteria come from the template examples below. Competitor facts come from their official materials. Fit recommendations are our editorial assessment.
- Relay shutdown announcement
Shutdown schedule, signup closure, exports, billing, and data deletion
- Export your Relay data
Workspace exports, workflow records, build prompts, and screenshots
Your expertise can do more.
Create an AI agent
your clients can use.
Describe the service. Give your agent your knowledge and rules. Publish it and share the link.
Create my AI agent
Create my AI agent