Pet Care · Boarding, Daycare & Dog Walking

AI Agent for Boarding Requirements

Collects vaccination records and everything else your terms require well before drop-off, chases what is missing, and stops a dog arriving unable to stay.

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How it works
1 Step
Request at booking
2 Step
Chase on a schedule
3 Step
Report the gaps
The agent asks for what your terms require as soon as the stay is booked, checking the record first so nothing already held is asked for again.

Overview

A refusal at the door that nobody wants to make.

An AI agent for boarding requirements collects the paperwork a stay depends on: vaccination records including any that need a minimum period before boarding, flea and worm treatment, insurance details, emergency contacts and veterinary practice details. It checks what is on file, requests what is missing, chases it as drop-off approaches, and tells the kennel which bookings are still incomplete. Turning a dog away at drop-off is the worst outcome for everybody — the owner is usually leaving for a flight, the kennel loses the booking at zero notice, and the conversation is unpleasant for staff who did nothing wrong.


Capabilities

What the Requirements Agent does

Closes the paperwork gap before the dog is in the car.

01

Requests vaccination records as soon as a stay is booked

02

Checks what is already on file and asks only for what is missing

03

Flags vaccinations needing a minimum period before boarding

04

Collects insurance, emergency contacts and veterinary details

05

Chases as drop-off approaches, escalating as it gets close

06

Reports incomplete bookings so the kennel is never surprised

Why you should use the Requirements Agent

A stay booked in March for August leaves five months in which the owner intends to send a vaccination card and does not. Nobody chases, because chasing a booking that is months away never reaches the top of anybody's list, and by August the kennel is at its busiest and least able to handle a problem at the door. The timing dimension is what makes this worse than ordinary document collection: several vaccinations require a minimum period before boarding, so a card that arrives three days before drop-off can reveal a problem that is no longer fixable. Requesting early and chasing on a schedule is the only version of this that works.

Before
Vaccination records are requested at booking and never chased
Missing paperwork is discovered at drop-off
Dogs are turned away with the owner leaving for a flight
Minimum periods before boarding are found too late to fix
Nobody can list which upcoming stays are incomplete
After
Records are requested at booking and chased on a schedule
Only the specific missing item is asked for each time
Timing requirements are flagged while they can still be met
The kennel sees incomplete bookings days ahead, not at the gate
Refusals at drop-off become genuinely rare
Process

How it works

A three-step flow from booking to a complete file.

Step 01

Request at booking

The agent asks for what your terms require as soon as the stay is booked, checking the record first so nothing already held is asked for again.

Step 02

Chase on a schedule

It follows up at intervals tied to the drop-off date, tightening as it approaches and naming the one item still outstanding.

Step 03

Report the gaps

Bookings still incomplete inside your cut-off are reported to the kennel, so the conversation happens by phone rather than at the door.


Example

Example workflow

An August stay booked in March with no records on file.

Scenario: a kennel was requesting vaccination records at booking and turning away two or three dogs a year at the gate. A fortnight in August is booked in March. The agent requests the vaccination record immediately and gets nothing. It chases in April and again in June, naming the specific document. In early July the owner sends a photograph of a card showing the kennel cough vaccination is out of date. That is exactly the finding that needed to arrive in July rather than August — there is time for the owner to arrange it and satisfy the minimum period before boarding. The agent explains the requirement and the timing, and the owner books it with her vet. By the end of July the record is complete. Had the same card arrived at drop-off, the dog could not have stayed and the owner would have been at the gate with a flight to catch.

Missed-Call & Booking Automation Twilio SMSAirtableGoogle DriveGmail AI Agent flow

Audience

Who can benefit

Anybody who has to refuse an animal at the door.

✍️ Boarding kennel owners

A refusal at drop-off costs the booking and the relationship.

💼 Cattery owners

Vaccination requirements are stricter and the timing tighter.

🧠 Kennel managers

Chasing paperwork for a stay months away never gets done.

Daycare operators

Requirements apply to every attending dog, continuously.

🎯 Home boarding operators

You are refusing somebody at your own front door.

📋 Dog walking businesses

Group walks carry the same requirement to check.

Integrations

Requests the records, chases the gaps, reports the risk.

Twilio SMS

Requests records and receives photographs of vaccination cards.

Airtable

Holds requirements per booking, what is held and what is outstanding.

Google Drive

Stores vaccination cards and insurance documents against the dog.

Gmail

Handles longer document exchanges and confirms what is missing.

Google Sheets

Reports upcoming stays that are still incomplete.

Slack

Escalates bookings approaching the cut-off with documents missing.

Applications

Best use cases

The paperwork that decides whether a stay can happen.

Vaccination records for stays booked months in advance
Vaccinations requiring a minimum period before boarding
Flea and worm treatment your terms require
Insurance details and veterinary practice contacts
Emergency contacts for owners who will be abroad
Peak-period bookings where a refusal is most costly

FAQ

FAQ

Questions about collecting requirements before drop-off.

An AI agent for boarding requirements collects the paperwork a stay depends on — vaccination records, flea and worm treatment, insurance, emergency and veterinary contacts. It checks what is on file, chases what is missing as drop-off approaches, and reports incomplete bookings.

Because several vaccinations require a minimum period before boarding. A card that arrives three days before drop-off can reveal a problem that cannot be fixed in time, which is why the chasing schedule has to start early rather than a week out.

It collects and files the evidence; it does not verify it with a veterinary practice. Reading a photographed card and deciding it satisfies your policy is a human check, and it should stay one.

Tied to the drop-off date rather than a fixed interval — occasional and gentle when the stay is months away, tightening as it approaches. Chasing monthly for a booking six months out just teaches owners to ignore you.

The kennel is told before the cut-off, so somebody can telephone. What must not happen is the situation arriving unannounced at the gate, and the whole point of the reporting is to make that a phone call days earlier.

More so, because daycare dogs attend continuously and vaccinations expire mid-relationship. Tracking expiry across a regular attending population is harder than tracking it per booking, and it is where most daycare operators have a quiet gap.

No. That is a policy decision with welfare and liability weight — accepting one unvaccinated dog risks every other animal on site. The agent reports the position and a person decides.


AI Agent for Boarding Requirements

Collects vaccination records and everything else your terms require well before drop-off, chases what is missing, and stops a dog arriving unable to stay.

Start from this template
Edit it — the agent is built from this briefBuild this agent