Collects the history an aesthetic consultation needs before the appointment, asks the follow-up a form cannot, and routes every medical answer to the injector without recommending anything.
An aesthetic consultation is where a medspa's revenue is decided. It is also, in most clinics, half consumed by information gathering: what has been done before and when, what is in the face already, what medications the client takes, whether there is an event coming and how much downtime they can accept. None of that requires an injector's time to collect, and all of it requires an injector's time to interpret. The standard fix is a paper or PDF intake handed over at reception, which produces two problems. It is filled in hurriedly in a waiting room, so the answers are thin — a client writes filler and not which filler or where. And it cannot ask a follow-up, so the gap is discovered in the room, by the person whose hour it was supposed to save. This agent collects the intake as a conversation before the appointment. When somebody says they had filler, it asks which product and which area. When somebody mentions a medication, it records it exactly and moves on rather than reacting to it. It establishes the non-clinical things that shape the consultation just as much — the event they are preparing for, the downtime they can genuinely take, whether they are thinking about one treatment or a course. Then it books, and delivers the whole record to the injector before the client arrives. Built on Agentplace: the agent runs on its own page, so a visitor finishes the whole request in the conversation.
It gathers what the consultation needs and interprets none of it.
Collects treatment history with the follow-up a form cannot ask — which product, which area, how long ago.
Records medications, blood thinners, autoimmune conditions and pregnancy status exactly as stated, without reacting to any of them.
Establishes the event being prepared for and its date, which is often the real constraint on what is possible.
Asks how much downtime the client can genuinely take, in days they would actually accept rather than in the abstract.
Establishes whether they are considering a single treatment or a course, which changes the consultation entirely.
Delivers the complete record to the injector before the appointment, and books the consultation in the same conversation.
The arithmetic is stark in this business. An injector's consultation hour carries a revenue expectation that no other hour in the clinic approaches, and in most clinics twenty minutes of it goes to establishing facts a well-run intake would already have. Recovering that time is not a marginal efficiency: it is either a shorter consultation the client experiences as more focused, or the same hour spent on the conversation that actually converts. The quality of the record matters as much as the time. Paper intake produces thin answers because nobody follows up on them — a client writes filler, or Botox last year, and the injector has to reconstruct the specifics in the room. A conversation that asks which product and which area produces a record that is genuinely useful, and it does so at a moment when the client is at home and not rushed. The third effect is on who arrives at all. Establishing the event date and the acceptable downtime before the consultation surfaces the mismatch that would otherwise be discovered in the chair — the client with a wedding in six days asking about something with a two-week settle. Finding that out in advance turns a disappointing consultation into a different and better one.
From an inquiry to a prepared consultation.
By phone, website chat or a social message. The agent establishes that a consultation is what they want and begins the clinic's own intake sequence.
Treatment history with follow-ups, medications recorded verbatim, event date, acceptable downtime, and whether this is one treatment or a course.
The consultation is booked against real availability, and the full record reaches the injector before the client arrives.
A wedding in nine days, discovered in advance.
Scenario: a medspa with two injectors was running consultations that started with twenty minutes of history taking. A client messages on a Saturday asking about her under-eyes. The agent runs the clinic's intake: she has had filler, and when asked which and where, says a syringe in her cheeks about eight months ago at another clinic and she thinks it was Juvederm. She takes no regular medication, is not pregnant, and has no autoimmune diagnosis — all recorded verbatim and passed on without comment. Then the non-clinical half: there is a wedding, she is a bridesmaid, and it is in nine days. The agent does not tell her what is or is not possible in nine days, because that is a clinical judgment. It records it, flags it clearly at the top of the record, and books her consultation for Monday rather than the Thursday slot she was first offered. The injector reads the record on Monday morning, knows before the client sits down that the timeline is the binding constraint and that there is existing product in the mid-face, and spends the hour on what can actually be done in nine days. Under the old arrangement the wedding would have surfaced twenty-five minutes into the consultation, after the history had been reconstructed by hand.
Anyone whose injector hours are the constraint.
The most expensive hour in the building stops opening with twenty minutes of admin.
You read a complete history before the client sits down, with the follow-ups already asked.
Nobody is handing a clipboard to a client who is already late and already rushed.
Intake quality stops depending on who was at reception and how busy the afternoon was.
Wedding and event timelines surface before the consultation rather than during it.
The intake log shows what clients are actually asking about, across every inquiry.
It collects into the systems the clinic already runs.
Holds the client record, the consultation booking and the attached intake.
Serves the same role for clinics running Mangomint.
Carries the intake conversation where clients prefer text.
Books the consultation against injector availability.
Sends confirmations and the clinic's own pre-consultation material.
Alerts the injector to a record that needs reading before the appointment.
Stores the clinic's own intake questions and consent documentation.
Takes a consultation deposit where the clinic requires one.
Where pre-consultation intake changes the hour.
Every clinic has an intake form. The difference is whether it accepts filler as an answer or asks which product and which area.
Agentplace, when the intake needs a follow-up question to be worth reading.
What clinic owners ask before turning this on.
Agentplace is our top pick when the intake needs follow-up questions: it asks which product and which area rather than accepting filler as an answer, records medical history without interpreting it, and hands the injector a complete record. A Jotform or IntakeQ form is simpler if a static questionnaire genuinely covers what you need.
It is an automated assistant that collects aesthetic consultation history as a conversation before the appointment, asks the follow-ups a static form cannot, records medical answers exactly as stated, establishes the event date and acceptable downtime, books the consultation and delivers the record to the injector.
Never. It does not name procedures for a concern, does not promise a result, and does not say what is achievable in a given timeframe. Those are clinical judgments made at the consultation.
Records it verbatim and routes it to the injector. It does not react to it, does not ask whether it is a problem, and does not tell the client whether it affects anything.
No. It asks how much downtime the client can accept, which is a scheduling fact. What a treatment requires is a clinical fact and belongs to the injector.
No. Consent is a separate document executed at the clinic, and the agent does not collect or witness it.
To the injector before the appointment, and into the client record in the clinic's own system. Storage and retention follow the clinic's own requirements.
It runs on Agentplace. Agentplace is an AI agent platform where the agent gets its own page, talks to your visitors there, and carries the request through to the end instead of handing it to a form. You can open this template and change any step before you publish it.
Collects the history an aesthetic consultation needs before the appointment, asks the follow-up a form cannot, and routes every medical answer to the injector without recommending anything. Open it in Agentplace and change any step before you publish.