Skip to documentation content
Agentplace
Browse documentation

Apps and other agents

Connect a customer’s own account

Connecting your business account does not automatically let each visitor connect their own account. A customer-specific connection needs a supported authorization flow, clear data ownership, and access isolation. Ask the Builder to verify that flow for the provider and use case before promising it to customers.

Agentplace product documentation Updated

Identify whose account the task needs

ConnectionExampleRequired decision
Business owner’s accountBook a client into the advisor’s calendar.Which actions the published agent may take in that account.
Each customer’s accountAnalyze a client’s own analytics property.How that customer authorizes access and how their data stays separate.
Customer-provided filesAnalyze an exported report uploaded for a session.Which files are needed, who can read them, and how they are handled.

Describe the customer flow to the Builder

A provider appearing in the app catalog is not proof that end-user authorization is available for every published agent. Verify the exact provider, permissions, and account flow.

Example request

My consulting clients need to analyze their own website traffic. Check whether we can let each client authorize the relevant analytics account. Keep each client’s data separate. If that connection flow is unavailable, propose a workflow using a report they upload.

Verify consent, separation, and disconnect behavior

Do not ask customers to paste passwords or private tokens into an ordinary message. Use the configured authorization flow or an appropriate data upload path.

  • The client knows which account and data the agent will use.
  • Only the required read or write permissions are granted.
  • One client cannot see or operate on another client’s data.
  • The experience handles revoked or expired authorization.
  • The agent explains when an export is a snapshot rather than live data.