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Payments and platform usage

Platform usage and billing

GPT-6 Luna is always free for the Builder and your agent, even with zero credits. Other models use AI credits, with allowances depending on your plan. When credits run out, your agent automatically switches to GPT-6 Luna. Use Pricing for current plans and allowances.

Agentplace product documentation Updated

Can I use Agentplace when I have no credits?

Yes. GPT-6 Luna is always free in both the Builder and your agent. You can use it to explore an interface, build, revise, and run the agent even when the credit balance is zero.

When credits run out, your agent automatically switches to GPT-6 Luna. Free model usage does not remove charges or limits that apply to connected services, scheduled work, or other plan features.

Can I choose between a faster answer and deeper reasoning?

Yes. Choose a model inside your agent to suit the task. Faster models may be less capable on difficult requests; models better suited to complex reasoning can take longer. The default is the balance of speed and quality we recommend.

Try the same representative task with the models you are considering. Compare the correctness and usefulness of the result alongside response time and credit usage.

A credit is not a message

Different requests can require different amounts of AI work. Model choice and the work needed to complete a task affect usage. One request that includes research, tool calls, and revisions is not equivalent to a short answer.

Do not convert a credit allowance into a guaranteed number of customer sessions without measuring the actual workflow. Test representative tasks before estimating the cost of a paid offer.

Do opening the agent and receiving visitors use credits?

A visit can start AI work as the agent prepares the experience, answers questions, and runs actions. That work uses credits on paid models. GPT-6 Luna model usage remains free.

The cost is tied to the work performed, rather than a fixed price for every page view or every minute a tab stays open. A thousand visits can lead to very different usage depending on the model and customer tasks.

Keep the different costs separate

Cost or paymentWhat it covers
Agentplace plan and usageThe platform and applicable AI usage allowances.
Connected service chargesAny fees or usage required by external tools and channel providers.
Customer payment to your businessThe offer you sell through your configured payment flow.

Where to check the current limits

The Pricing page is the source for current plan details. Check the workspace for the usage and billing information available for your account.

Documentation examples are not price quotes or guarantees of unlimited service. If you are comparing plans or advising someone else, link to Pricing rather than copying a number that may change.

How much does Enterprise cost?

Enterprise pricing and contract terms are custom. Contact us to agree on the scope, including data export, branding, security requirements, usage, support, and service levels.

Where can I check the rules for changes to the service?

The Terms of Service explain changes to the service and contractual terms. Updates to the Terms take effect when published. For specific notice periods or other negotiated commitments, discuss your requirements with us as part of an Enterprise agreement.